Monthly Prize Draw — Terms & Conditions

The ARBCLUB Monthly Prize Draw (the "Draw") is a trade promotion run by ARBCLUB (the "Promoter"). Entry into the Draw is deemed acceptance of these Terms and the Promoter's Privacy Policy.

1. Promoter

ARBCLUB. Contact: hello@arbclub.ai or via the contact page.

2. Eligibility

• Open to residents of Australia aged 18 years or over at the time of entry, excluding residents of South Australia and the Australian Capital Territory (see section 12 below for the reason).
• Employees of the Promoter, contractors directly involved in the conduct of the Draw, any affiliate partner or prize supplier (if any) for the relevant month, and their immediate families are not eligible.
• One person, one set of entries per draw period. Duplicate accounts and automated entries are void.

3. Draw period

Each Draw runs for a calendar month, opening at 12:01am AEST on the 1st and closing at 11:59pm AEST on the last day of that month. Entries received after close go into the following month.

4. How to enter

Member entries (paid)

Members earn entries by completing actions inside the Service during the Draw period:

• Sapling tier — 1 entry per month at 1× multiplier.
• Trunk tier — 2 entries per qualifying action, capped at 10 entries per month.
• Canopy tier — 5 entries per qualifying action, no monthly cap.

"Qualifying actions" are listed in the rewards page and may include completing a lesson, posting in a chat room, logging in on consecutive days, referring a new member, and other activities the Promoter notifies in writing.

Free entry (no purchase required)

Anyone eligible can submit one (1) free entry per Draw period by sending a clearly hand-written postcard to:

ARBCLUB Monthly Draw Free Entry
44 Lovat Street
Ellen Grove QLD 4078
Australia

The postcard must include: full name, email address, residential address, contact phone number, the words "Free Entry — [Month YYYY]", and your date of birth (for age verification only). Postcards must be received before the Draw close time. Photocopies, automated entries and bulk-mailed entries will be disqualified. Each free entry counts as 1 entry at 1× multiplier.

5. Prize

One (1) prize is awarded each month. The current month's prize, its description and approximate retail value are displayed on the rewards page. The Promoter publishes the prize schedule for the next three months in advance; from month four onwards, the prize for each month will be selected by member vote and published on the rewards page at least 7 days before that month begins.

Prizes are not transferable, not redeemable for cash, and not exchangeable except where the Promoter agrees in writing. If the advertised prize becomes unavailable for reasons outside the Promoter's reasonable control, the Promoter may substitute a prize of equivalent or greater value, subject to any required permit conditions.

6. Draw process

The Draw will take place within seven (7) days of the close of the relevant month, by random electronic draw from all valid entries. The draw will be conducted at the Promoter's premises (or remotely by an authorised representative) and witnessed by an independent person. The Promoter will document the draw and retain records as required by applicable trade-promotion permits.

7. Winner notification

The winner will be notified by email within 48 hours of the Draw, with the announcement also made in the #general-bs chat room and on the rewards page (first name + first letter of surname only, e.g. "Sam D."). The winner must respond within 14 days to claim the prize and provide a delivery address within Australia.

8. Unclaimed prizes

If a winner cannot be contacted, fails to respond within 14 days, or is found to be ineligible, a redraw will be conducted within a further seven (7) days, subject to any directions of the relevant permit-issuing authority.

9. Delivery

Prizes will be sent within Australia by tracked courier, free of charge to the winner. Delivery within metropolitan areas is typically 3–7 business days; remote and regional delivery may take longer. Risk in the prize passes to the winner on delivery.

10. Publicity

By accepting a prize, the winner consents to the Promoter publishing their first name and surname initial, suburb, state and a brief description of how they entered, in connection with promoting the Draw and ARBCLUB. The winner may decline to provide a photograph or any further personal details.

11. Privacy

Personal information collected for the Draw is handled in accordance with the ARBCLUB Privacy Policy. Entry details are used only to run the Draw, contact winners, and meet permit reporting obligations.

12. Trade-promotion permits

Each monthly Draw is conducted as a separate trade promotion, in accordance with the trade-promotion legislation of the Australian States and Territories in which it operates.

At the prize values currently published, no permit or authority is required in New South Wales (an authority under the Community Gaming Regulation 2020 is only required where a promotion's total prize pool exceeds $10,000), Victoria, Queensland, Western Australia, Tasmania or the Northern Territory. If a future Draw's total prize pool exceeds a threshold that triggers a permit or authority in any State, the Promoter will obtain it before entries for that Draw open, and will display the permit or authority number on the rewards page and on Draw materials as required.

South Australia and the Australian Capital Territory are excluded from eligibility at this stage. Those jurisdictions have separate licensing regimes (Lotteries Act 2019 (SA); Lotteries Act 1964 (ACT)) and the Promoter has not taken out licences under them. If SA and/or ACT are added in future — whether under licence or where a Draw's prize pool sits within those jurisdictions' permit-free thresholds — section 2 and this clause will be updated and any licence numbers displayed on the rewards page.

If eligibility for a particular State or Territory changes for a given Draw, the Promoter will note it on the rewards page before that Draw opens.

13. Liability

To the maximum extent permitted by law, the Promoter, its directors, employees, contractors, affiliate partners and prize suppliers are not liable for any loss, damage or injury (including but not limited to indirect or consequential loss) suffered as a result of entering the Draw, accepting a prize, or using a prize. Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under the Australian Consumer Law.

14. General

• The Promoter reserves the right to verify the validity of entries and disqualify any entrant who tampers with the entry process or breaches these Terms.
• The Promoter may modify these Terms or the prize schedule where required by law or for reasons outside its reasonable control, with notice on the rewards page.
• The Promoter's decision is final on all matters relating to the Draw, subject to any directions of the relevant permit authority.
• If any provision of these Terms is unenforceable, the remainder remain in force.
• These Terms are governed by the laws of Queensland, Australia.